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Blogs

Practical writing for people who run software

Plain-English guides on AI voice agents, automation, Next.js, hosting, security and keeping business systems healthy. Where a price, date or rule matters, we link the source and say when we checked it.

All (22)EngineeringAI & AutomationWeb PerformanceInfrastructureSEOBusiness Technology
AI & AutomationFeatured·10 Oct 2026·9 min read

How Much Does an AI Voice Agent Cost in the UK? A 2026 Price Guide

Published UK plan prices, model usage rates and the costs that rarely appear on a pricing page, worked through with one example so you can compare quotes like for like.

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Latest articles

Business Technology5 Nov 2026·5 min read

How the $6.3bn Binance Hack Started With a Fake Job Interview, and What Your Business Should Learn

The biggest crypto theft on record began with a tampered developer tool and a fake recruiter. What happened, step by step, and the practical defences any business can put in place this month.

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Business Technology5 Nov 2026·8 min read

Custom Booking System or Off-the-Shelf Software? A Guide for Tour, Hire and Chauffeur Businesses

Published fees for Rezdy, Checkfront and Bókun, a worked example of what booking fees cost a growing operator, and a clear way to decide between renting software and owning it.

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Business Technology5 Nov 2026·9 min read

How Much Does a Custom Web Application Cost in the UK? A 2026 Guide

What drives the price of a bespoke web application in the UK, the day rates behind most quotes, three worked budgets and the running costs that arrive after launch.

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Infrastructure5 Nov 2026·4 min read

Your Hosting Provider Was Breached. Here Is What to Do in the Next Hour

Hosts and developer platforms disclosed several breaches in the last fortnight. A calm, practical checklist for the first hour, the first day and the following week if your provider tells you it has been hit.

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Infrastructure5 Nov 2026·6 min read

PHP2Shell: Is Your Website Affected, and What Should You Do Today?

Two critical PHP flaws are being actively exploited. Here is which PHP versions are affected, which are fixed, how to check your own site in seconds, and what to do if you cannot update straight away.

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Business Technology5 Nov 2026·5 min read

PSTN Switch-Off 2027: What Happens to Your Business Phone Line?

The UK's copper phone network switches off on 31 January 2027. What stops working, what to check beyond the phone itself, and why the move is the right moment to make sure every call gets answered.

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Business Technology5 Nov 2026·8 min read

Website and Web Application Maintenance Costs in the UK: What to Budget in 2026

A practical budget for keeping a website or web application safe and working: the fixed costs with published prices, the time it really takes, and the costs of putting it off.

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Infrastructure5 Nov 2026·5 min read

WordPress 7.1.4: The Upgrade Flaw Every Site Owner Should Fix Now

WordPress 7.1.4 fixes a weakness in the upgrade process that can lead to remote code execution. What changed, who is affected, how to check your version and how to update safely.

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Business Technology10 Oct 2026·11 min read

Do You Have to Tell People They Are Talking to AI? EU and UK Rules for Chatbots and Voice Agents

Article 50 of the EU AI Act has applied since 2 August 2026. Here is what it says about chatbots and voice agents, what the Commission's guidelines add, and what UK data protection and PECR rules mean for the same system.

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Engineering10 Oct 2026·9 min read

How AI Voice Agents Work: Speech-to-Speech or a Pipeline?

A plain-English guide to the three ways a voice agent is built in 2026, what each is good at, and the design decisions that matter more than the choice of model.

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AI & Automation10 Oct 2026·9 min read

Choosing an AI Model API for Your Business: Grok, GPT, Claude or Gemini?

Official list prices as at 10 October 2026, a worked cost example, and a vendor-neutral way to choose and switch AI models without being trapped by the first one you try.

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AI & Automation10 Oct 2026·9 min read

Model Context Protocol for Business: What It Is and When You Need It

MCP is an open standard for connecting AI applications to your systems. This guide explains what the 2026-07-28 specification changed, when MCP is worth using, and how to roll it out read-only first.

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Business Technology10 Oct 2026·9 min read

How to Modernise a Legacy Web Application Without a Big-Bang Rewrite

The strangler fig approach replaces an old system piece by piece while it keeps running. Here is how it works, when it does not suit, and how the routing, data and testing steps fit together.

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Engineering10 Oct 2026·9 min read

Upgrading to Next.js 16: A Checklist for Owners and Engineers

What actually changes when a Next.js application moves to version 16, in what order to do it, and why the patch cadence matters as much as the upgrade itself.

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AI & Automation10 Oct 2026·9 min read

Prompt Injection and AI Agent Security: What Businesses Need to Know

Prompt injection may never be fully fixed, so the safe approach is to limit what an AI agent can do. A practical guide to the risk and the controls, drawn from the NCSC and OWASP.

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Business Technology10 Oct 2026·9 min read

Web Application Maintenance Checklist: What a Good Plan Actually Covers

A practical checklist of the controls that keep a business web application safe, working and understood, with owners, frequencies and the evidence you should expect to see.

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Infrastructure10 Oct 2026·8 min read

Where Should a Next.js App Run? Vercel, Docker or Your Own Servers

A decision framework for hosting a Next.js application: what each option includes, what self-hosting makes you responsible for, and the questions that matter more than the monthly bill.

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Infrastructure14 Feb 2026·5 min read

API Integrations That Hold Businesses Together

Why brittle glue between CRM, payments, and operations becomes critical infrastructure, and how to design integrations that fail loudly and recover cleanly.

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SEO20 Jan 2026·5 min read

Technical SEO for Multi-Service Websites

How to structure crawlability, templates, and internal linking when one business offers many services, without creating thin duplicate pages.

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AI & Automation3 Dec 2025·5 min read

AI Voice Agents for Service Businesses

When voice agents help service businesses capture demand, and how to design escalation, CRM hand-off, and trust so automation does not embarrass the brand.

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Web Performance12 Nov 2025·6 min read

Next.js Performance Budgets That Teams Actually Keep

How to set, enforce, and defend performance budgets on Next.js products, so Core Web Vitals do not silently decay after launch.

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